Refund Policy
https://codenest.school
Last updated: October 25, 2026

You can get a full refund within 14 days of purchase, for any reason. This policy is part of our Terms of Service.

How to request a refund
  1. Email [email protected] within 14 calendar days of your purchase date.
  2. Include the email address you used to pay and the name of the course. You do not need to explain why.
  3. We will confirm your request within 3 business days.

How you get your money back
  • We refund the full amount you paid, through Stripe, to the original payment method.
  • Banks usually take 5–10 business days to show the refund on your statement.
  • We cannot refund any currency conversion or bank fees charged by your card issuer.
  • Your access to the course ends when the refund is issued.

After 14 days
After 14 days from the date of purchase, payments are non-refundable, except where the law requires a refund or we have failed to provide the course as described.

Consumers in the EU and UK
This policy gives you at least the same protection as your statutory 14-day right of withdrawal for digital content. To withdraw, send us a clear statement by email within 14 days of purchase, as described above. You may use this wording: "I hereby withdraw from my contract for the purchase of [course name], bought on [date]. Name: [your name]. Email: [your email]."

Purchases by organizations
For courses bought by invoice, a refund may be requested within 14 days of the invoice payment for any seat that has not yet been activated, unless the invoice or a separate agreement says otherwise.

Removed access for breach
If we end your access because you breached our Terms of Service, for example by sharing your account or redistributing course materials, you are not entitled to a refund, except where the law requires it.

Questions
Please contact us at [email protected] before opening a dispute with your bank. We usually resolve issues faster that way.
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